Over-the-Counter (OTC) Benefit

With $200 a year for over-the-counter supplies, your OTC benefit allows you to order from hundreds of useful items that can be mailed directly to your home. You’ll receive a catalog to order up to $50 worth of OTC items online, by mail or by phone every quarter. There is a wide range of products available and ordering is quick and easy. See the product sample list below.

A Brief Sample of Your Available Over-The-Counter Products
Allergy Allergy Tablets, Nasal Spray	First Aid Hydrogen Peroxide, Adhesive Bandages
Bathroom Safety & Fall Prevention Non-Skid Bath Mat, Folding Cane	Incontinence Supplies Disposable Underwear, Underpads
Dental & Denture Care Pepsodent Toothpaste, Denture Cream	Pain Relievers & Fever Reducers Acetaminophen, Ibuprofen
Diabetes Care Diabetic Socks, Glucose Tablets	Skin & Sun Care Hand Sanitizer, Sunscreen Lotion
Diagnostics Thermometer, Blood Pressure Monitor	Supports & Braces Back Support Elastic, Carpal Tunnel Brace
Eye & Ear Care Artiﬁcial Tears Drops, Cotton Tipped Swabs	Vitamins & Minerals Multivitamin, Fish Oil

How to Use Your Over-the-Counter Benefit

Order Online:

You may place an order online using your Blue Advantage OTC website at www.BlueAdvantageOTC.com.

Order By Mail:

You may place your order by mailing the order form included in the catalog to the address below.

OTC Servicing Center
P.O. Box 526266
Miami, FL 33152-9819

Order By Phone:

If you have questions or would to place an order over the phone, OTC representatives are available Monday – Friday from 7 a.m. to 10 p.m. Central time at 1 (866) 440-1350 (TTY:711).

Y0132_19-529_ITLU - Last updated 01/30/2020

Important Disclaimers

Blue Cross and Blue Shield of Louisiana HMO offers Blue Advantage (HMO). Blue Cross and Blue Shield of Louisiana, incorporated as Louisiana Health Service & Indemnity Co., offers Blue Advantage (PPO). Both are independent licensees of the Blue Cross and Blue Shield Association.

Blue Advantage from Blue Cross and Blue Shield of Louisiana HMO is an HMO plan with a Medicare contract.
Blue Advantage from Blue Cross and Blue Shield of Louisiana is a PPO plan with a Medicare contract.
Enrollment in either Blue Advantage plan depends on contract renewal.

Blue Advantage (HMO) members must use plan providers except in emergency or urgent care situations. If a member obtains routine care from an out-of-network provider without prior approval from Blue Advantage, neither Medicare nor Blue Advantage will be responsible for the costs. Blue Advantage (PPO) members may incur higher costs for care obtained out-of-network.

Every year, Medicare evaluates plans based on a 5-star rating system.

Notice of Non-Discrimination & Multi-Language Interpreter Services

CMS Star Ratings (HMO)

CMS Star Ratings (PPO)

Over-the-Counter (OTC) Benefit

A Brief Sample of Your Available Over-The-Counter Products

How to Use Your Over-the-Counter Benefit